🌟Frequently Asked Questions (FAQs)

  • Fankit Fairy is your K-pop concert fairy godmother 🧚‍♀️—sprinkling magic to your K-pop merch. We are a magical world created for all K-pop fans. We design enchanting accessories and merch that bring a little fairy magic to your favorite fandoms!

  • Worldwide! Fankit Fairy ships worldwide so fans everywhere can enjoy a little fairy magic.

  • Timing varies depending on where you are located, and you will have an expected delivery time when you place your order. You will receive a tracking order number to follow your delivery. If you would like specific details, please email hello@fankitfairy.com for more details!

    Typically, delivery times are:

    • Korea: 2–5 business days
    • Asia: 5–10 business days
    • US / Europe: 7–15 business days

  • Yes! We take your privacy seriously. Any personal info is only used to complete your request and is never shared.

  • Of course! Fankit Fairy merch is the perfect gift for your K-pop bestie! We can personalize the package as a gift for $3.

  • We’re all ears (and glitter)! Help us improve by sharing your ideas or feedback 💡 by emailing us at hello@fankitfairy.com.

  • Yes. Our holders are designed to fit standard K-pop photocard sizes.

  • Fankit Fairy creates fan-inspired accessories and is not affiliated with any entertainment companies or artists.

💖 What It Feels Like to Have Fankit Fairy Merch By Your Side:

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💖 What It Feels Like to Have Fankit Fairy Merch By Your Side: *

✨ A little sparkle on your bag

✨ Your fan treasures protected

✨ A reminder of the music you love

✨ A touch of fairy magic wherever you go

Fankit Fairy Terms & Policies

Last Updated: 3/17/2026

🚚 Shipping & Delivery

  • We ship worldwide!

  • Standard shipping takes 3–7 business days once your order has shipped, depending on where you are located.

  • Orders over $100 qualify for free shipping.

  • You’ll receive a tracking number once your order is on the way!

🎁 Returns & Cancellations

  • Do you accept returns or exchanges?
    Due to the small-batch nature of our products, we currently do not accept returns. However, if your item arrives damaged, please contact us and we will make it right.

  • My order arrived damaged — what should I do?
    Please email us within 48 hours of delivery with photos of the item and packaging.

📢 Disclaimer

  • Fankit Fairy creates fan-inspired accessories and is not affiliated with any entertainment companies or artists.

🔒 Privacy Policy

  • We’ll never sell or share your personal info. Your data is safe with us and is only used to complete your order, improve your experience, or communicate with you (like our email newsletter — which you can opt out of anytime).

📬 Contact Us

If you have any questions, email us at:
hello@fankitfairy.com
We’ll get back to you within 1–2 business days.